Mashup Math Terms of Service

1. Introduction:

Welcome to Mashup Math! By using our website and services, you agree to these terms and conditions, which govern your use of our website and any services that we offer (collectively, the "Services").

2. Trial Membership:

All new Mashup Math Membership accounts include a free trial period starting from the date and time that your account is created. However, this benefit does not extend to the Infinite Math Worksheets plan, which begins immediately upon account setup without a free trial period.

All new members who sign up for a paid Mashup Math Membership account will receive an email with their trial information, including their trial end date, along with a notification that they will be charged on this date unless the account is canceled beforehand. This email will also include a link to the “Your Account” tab that will allow you to cancel your membership.

Trial periods are only included on new membership accounts for first-time users. If a customer has already used a free trial period and subsequently signs up for a membership plan again in the future, the customer will not be eligible for another free trial period and will be charged for the membership plan at the time of sign-up. We reserve the right to determine whether a customer is eligible for a free trial period, and may limit or refuse free trial periods in our sole discretion

If you sign up for a membership plan that includes a free trial period, you must cancel your membership before the end of the trial period to prevent being charged. Failure to cancel your membership before the end of the trial period will result in your being charged for the full membership fee. We do not provide refunds for membership fees charged after the free trial period has ended.

3. Mashup Math Membership Account:

Your paid Mashup Math Membership Account will allow you to access all of our math puzzle libraries, activities, and resources for the duration that you are an active member.

4. Mashup Math Infinite Worksheets Account:

Your Mashup Math Infinite Worksheets Account is exclusively designed for unlimited access to our comprehensive math worksheet libraries. Please note that this plan is tailored specifically to provide worksheets and does not include access to our member dashboard.

5. Cancelling Your Account:

Customers can cancel their account at any time by signing in to their account and accessing the “Your Account” tab at the top of the Member Dashboard or at the top of the Infinite Math Worksheets landing page, or by submitting a request for the account to be canceled. The timestamp of a submitted request will be used to determine when the account has been canceled. If the request is not processed until after a new payment has been charged, a refund will be given.

If you would like help with canceling your account on your own, see this help center article.

6. Automatic Renewal:

Your paid Mashup Math Membership Plan or Infinite Math Worksheets Plan will automatically renew on your scheduled payment date unless the account is canceled prior to this date (see section 3 for detailed information on canceling your account).

For example, an annual membership plan with a scheduled payment date of January 1st, 2017 will automatically renew on January 1st, 2018 unless the account is canceled prior to the renewal date. If the account is canceled prior to the renewal date, you will still have access to your member dashboard until the renewal date, which will now effectively become an expiration date. After the expiration date, you will no longer have membership access and your account will not be charged again unless you reactivate your account and join a new membership plan. In this example, if the user were to cancel the account on May 15th, she would still have access until the account expires on January 1st, 2018.

Plans created using a coupon or promotional code may renew at non-discounted rates after the first term of service (i.e. first year, first month, etc.). The details of any stipulations related to a coupon or promotional code will always be disclosed within any promotional offer made available via email publication or social media post.

To identify your scheduled payment date (i.e. the date that your account is scheduled to automatically renew) you can check your renewal date at any time via the Your Account tab on your member dashboard or by contacting us via email to request your renewal date.

7. Refund Policy:

Given the nature of digital content, a refund or credit on a purchase is not granted once payment has been made and services rendered for any membership plan. However, the customer has the option to cancel the account at any time to prevent any future recurring payments.

Our refund policy for new customers:

  • Customers who cancel during the free trial period will not be charged. It is the responsibility of the customer to cancel their account during the free trial period to avoid being charged. Note that the Infinite Math Worksheets Plan does not include a free trial period.

  • Customers who fail to cancel a Mashup Math Membership Plan during the free trial period will be charged the full monthly, bi-annual, or annual membership fee. Unfortunately, we are unable to provide refunds for any charges that are incurred due to a failure to cancel before the end of the free trial period.

  • Customers who sign up for an Infinite Math Worksheets Plan must submit a payment to activate an account. The Mashup Math Infinite Worksheets Plan is designed to provide immediate access to our extensive library of math worksheets upon subscription. Please be advised that this plan does not include a free trial period, and as such, your payment method will be charged at the time of purchase. Due to the nature of this instant-access plan, we are unable to issue refunds once a payment has been processed. We encourage customers to review their selection carefully before committing to the Infinite Worksheets Plan, as all sales are final upon confirmation and payment.

Our refund policy for renewing customers:

  • We only offer one refund per customer.

  • We do not offer refunds for monthly Mashup Math Membership Plans.

  • We do not offer refunds for bi-annual Mashup Math Membership Plans after 14 days of charge.

  • We do not offer refunds for annual Mashup Math Membership Plans after 30 days of charge.

  • We do not offer refunds for annual Infinite Math Worksheets Plans after 30 days of charge.

Considering the digital nature of Mashup Math items and the type of item preview that was available before purchase. There is generally no obligation to provide a refund or credit in situations like the following:

  1. you have changed your mind about your membership plan;

  2. you purchased a membership plan by mistake;

  3. you do not have sufficient expertise to use the membership plan; or

  4. you ask for goodwill

8. Disputes lodged with payment agents:

If, as a buyer via your Mashup Math Membership or Infinite Math Worksheets account, you lodge a dispute with a payment agent, this will result in a freezing of your Mashup Math Membership or Infinite Math Worksheets account until the dispute raised with the payment agent has been canceled. This makes it very complex to resolve any related issues and means we cannot make payments or issue refunds, so we encourage buyers to contact us directly first to see if we can help resolve any concerns.

Furthermore, we take all customer concerns about financial charges seriously. However, if you dispute a charge with your credit card company, we will, when applicable, submit counter-evidence that includes documentation demonstrating that you agreed to our refund policy and terms of service when you created your account.

As a responsible business, we strive to provide transparent and accurate information to our customers, including our refund policy and terms of service. We have these policies in place to protect the interests of both our business and our customers. When you created your account, you clicked 'yes' to indicate that you agreed to these policies and understood their implications.

We hope to resolve these matters amicably and encourage you to reach out to us directly if you have any further questions or concerns.

9. Browsing:

You need to be 16 years or over to browse Mashup Math website page sites. We don’t knowingly collect any information from anyone aged 16 or under. When browsing the sites you agree to follow our guidelines or instructions and keep in mind that these terms apply to any use of our Mashup Math sites whether or not you’re a member.

10. Age:

You need to be 18 years or over to become a member. If you’re under 18 you will need to get a parent or guardian to buy items or use the account of a parent or legal guardian who is at least 18 years of age, with their permission, and this adult will be responsible for all your activities.

Intellectual Property

11. What we own:

We own all the Mashup Math content that we have put on www.mashupmath.com (unless otherwise stated and excluding content owned by others). This includes the design, compilation, and look and feel of the Mashup Math resources, and copyright, trademarks, designs and other intellectual property on Mashup Math. We own all the trademarks, logos, service marks and trade names on Mashup Math (unless otherwise stated and excluding these things owned by others). You will not copy, distribute, modify or make derivative works of any of our Mashup Math Content or use any of our intellectual property in any way not expressly stated in these terms.

12. Copyright, trademark and intellectual property claims:

We respect the intellectual property rights of others and we require that our authors do the same. If you believe that an item or member content infringes an intellectual property right (including copyright) please contact us immediately to request a resolution.

13. Copyright and Personal Use:

All Mashup Math resources, whether free or paid, are intended solely for the purposes of Personal Instruction and Presentation, which include classroom instruction or personal tutoring, and creation and use of instructional examples, classwork assignments, homework assignments, tests, and quizzes (“Approved Purposes”). “Personal Instruction and Presentation” means instruction rendered by a teacher to a student either in person or via direct communication methods including but not limited to email, telephone, and video or audio chat (e.g. Skype or Zoom).

Click here to access our complete copyright policy.

14. Commerical Use:

Items are not available for commercial use.

15. Your responsibility:

You promise that information you give us is true, accurate and complete and, if you sign up for a Mashup Math membership account, that you will keep your account information up-to-date (including a current email address). Your membership is not transferable, that means you cannot sell your account. You are responsible for any use of the Mashup Math site including any activity that occurs in conjunction with your username and password, if you have a Mashup Math membership account, so keep your password secure and don’t let any other person use your username or password. If you realize there’s any unauthorized use of your password or any breach of security you need to let us know immediately. You must not use a virtual private network or VPN or any other means to avoid compliance with these terms and conditions, or for any fraudulent or illegal reasons.

Privacy Policy and Our Use of Your Information

16. Privacy:

We respect your privacy and process your personal information in accordance with our Privacy Policy.

17. Advertising:

Third-party vendors, including Google, use cookies to serve ads based on a your prior visits to our website or other websites.

  • Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to your sites and/or other sites on the Internet.

  • You may opt-out of personalized advertising by visiting Ads Settings. (Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.)

18. Confidential Information:

We value your information and take reasonable precautions to protect it. Therefore, Mashup Math will never share your name, email address, phone number, address, or payment information with any third parties ever.