Frequently Asked Questions

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General Questions

Is Mashup Math Aligned with the Common Core Learning Standards?

All Mashup Math resources are topic-based (order of operations, fractions, graphing, etc.) and are not aligned with any national or state learning standards. However, since all of our resources are topic specific, they can be used in alignment with standards-based curriculums including, but not limited to, the Common Core Learning Standards.

Are Mashup Math resources free?

Mashup Math offers tons of free sample resources on our website and via our free email newsletter, which sends free K-8 math puzzles and activities to your inbox every week (click here to sign up for free).

We also offer paid membership plans that give users access to our member dashboard, where you will have on-demand access to ALL of our K-8 activity libraries (operations puzzles, multiplication tables, two truths and one line, which one doesn’t belong?, etc.), our complete calendar of holiday-themed puzzles, all of our grade-level and topic-specific worksheets with answer keys, and our complete library of animated video lessons (each lesson includes a pdf worksheet guide for students). Plus tons of bonus content added every week. Click here to take a video tour.

How can I receive free sample puzzles and activities in my inbox every week?

When you join our free mailing list, you will start receiving our email newsletters, which include free sample puzzles and worksheets, in your inbox every week. Click here to sign up for free.

How can I access puzzles that include an answer key and do not have the “sample” watermark?

Many of our free puzzles are samples form the puzzle libraries available on our membership page. If you would prefer having on-demand access to ALL of our K-8 math resources without the sample watermark and the answer key included, please consider joining our membership program.

Does Mashup Math accept guest posts?

No. Mashup Math is not accepting guest post submissions at this time.

Puzzle Questions

How do you solve Mashup Math Order of Operations puzzles?

This video tutorial will walk you through an example of solving a Mashup Math Order of Operations puzzle.

How can you share Mashup Math activities on Google Classroom?

This video tutorial will walk you through how to upload and share Mashup Math activities on Google Classroom.

When solving a Mashup Math puzzle, is it mathematically accurate for two symbols to represent the same value?

This question comes up every now and then as it may seem that one or more variables being equal violates an algebraic law and teachers fear that exposing students to such a fallacy can be harmful to their understanding of math.

We took this idea into account when creating our resources and it turns out that multiple variables can equal the same value and there is no algebraic law that says otherwise. In fact, multiple variables equaling the same value is extremely common in algebra and something that every algebra student will come across when dealing with topics such as solving and graphing equations, solving systems of equations, and performing substitution.

For example, the equation y=6-x passes through the point (3,3) where both variables x and y are equal to 3 and are thus interchangeable in that instance. While our puzzles use symbols/icons instead of letters as variables, the concept is the same and mathematically sound. This article on our website goes more in-depth on this topic and why exposing young students to these kinds of problems and concepts at a young age can better prepare them to succeed in algebra.

Copyright Questions

Do I have permission to share Mashup Math resources in my classroom or on my teacher website?

In general, as long as you do not share Mashup Math resources (free and paid) for commercial purposes or on a public website that would show up in something like a Google search, you're totally fine! For example, you can share Mashup Math resources on your Google Classroom page, but not on a Teachers Pay Teachers page.

Any use of Mashup Math resources (free and paid) must not violate our copyright policy in any way. Here is a link to our full copyright policy.

Purchase Orders

Does Mashup Math accept purchase orders?

Yes! Mashup Math can accept a Purchase Order (PO) for any of our pdf math workbooks and/or accounts to our online membership program.

Is there a minimum amount for goods purchased using a purchase order?

At this time, we are currently only accepting purchase orders for resources totaling at least $40.00 USD.

How can I submit a purchase order?

Click here to access our purchase orders webpage to learn how to submit a purchase order.

I need an official quote for purchasing Mashup Math resources. How can I receive one?

Please contact us using this form to request an official quote. Be sure to include the resources and quantities you are interested in. Use the links below to see options and prices for the following resources:

· PDF Workbooks

· Membership Plans (single-user)

· Membership Plans (group)

Videos

Are all of the Mashup Math videos available on your website?

The free math video lessons and tutorials available on our website represent only a fraction of our complete K-12 math video library, which is accessible for free on YouTube. You can subscribe to our channel (which is 100% free with your Gmail account) by clicking here.

Can I download Mashup Math videos from YouTube for offline use?

Yes and no. You can download videos for offline use via YouTube Premium’s video download tool. Otherwise, downloading any of our videos using a third party is a violation of our copyright policy.

Can I watch your YouTube videos without ads?

We run ads on the majority of our videos on YouTube in order to support our channel and fund the creation of new content. Therefore, it is not possible for us to remove ads from our YouTube videos. Note that our channel is certified by YouTube Eduction™ and does not run ads related to adult content. You can also access all of our videos outside of YouTube without ads via our membership website.

I want to use your videos in my classroom, but my school blocks YouTube. Now what?

If your school district blocks access to YouTube, there is an alternate version called YouTube Kids™ that allows Admins to restrict inappropriate YouTube content on managed servers. We recommend sharing this information with your school’s IT department along with a request to give users restricted access to YouTube.

Workbooks

What is the difference between the Mashup Math workbooks and the Mashup Math Membership plans?

While purchasing one of our books gives you access to dozens of one specific activity (Order of Operations Puzzles, Which One Doesn’t Belong?, 2 Truths and One Lie!, etc), members have access to all of our K-8 activity math libraries, worksheets, and video lessons all in one place.

I want to purchase a workbook and have my school pay for it. Is this possible?

Yes! Mashup Math accepts Purchase Orders from school districts. Please fill out this form to request a quote, vendor information, and/or a copy of our W-9.

I lost my download and did not back-up the file. Can I get a new one?

As per our policy, lost downloads will only be replaced within 120 days from the date of purchase. If your purchase was made within the past 120 days, please contact us to request a new download link.

If I purchase a pdf workbook from the online store, does it include a paperback copy?

No. All of the workbooks available on our online store come as a color pdf document that can be downloaded from the link you receive in your email after making a purchase. If you make a purchase from our online store, you are purchasing a digital pdf version of the book, not a paperback copy (which is why there are no shipping costs).

Is it possible to get a paperback copy of Mashup Math workbooks?

Yes. Paperback copies of several of our workbooks are available on Amazon (free two-day Prime Shipping included). You can find our workbooks by searching for “Mashup Math” on Amazon. Note that the paperback copies are printed in black-and-white.

Why are the paperback workbooks not printed in color?

Amazon is our publisher and they charge very large fees to print the interior of the workbooks in color, so our only option is to print the books in black-and-white like typical paperback math workbooks. It is mentioned in the description of every book on Amazon that they are not printed in color. If you would prefer to have color copies of the workbooks, we recommend purchasing the pdf color copies on our online store and printing them in color.

Membership

What is the difference between the Mashup Math workbooks and the Mashup Math Membership plans?

What is included with my Mashup Math Membership Plan?

On-demand access to everything! With a membership plan, you gain on-demand access to ALL of our K-8 activity libraries (operations puzzles, multiplication tables, two truths and one line, which one doesn’t belong?, etc.), our complete calendar of holiday-themed puzzles, all of our grade-level and topic-specific worksheets with answer keys, and our complete library of animated video lessons (each lesson includes a pdf worksheet guide for students). Plus tons of bonus content added every week. Click here to take a video tour.

Can I access a free demo of the membership program before I commit to purchase?

Yes! All of our membership plans include a free trial period so that you can make sure that membership will be a good fit for you and your students before you commit to purchase. While you do have to enter your payment information in order to create an account and access the free trial, as long as you cancel during the trial period, you will not be charged and your information will not be stored. Click here to learn more.

How do I sign up for a membership account with a free trial?

You can easily sign up for a membership plan by visiting www.mashupmath.com/membership-plans. This pdf guide shows the simple step-by-step process to signing up for a membership plan.

How can I cancel my membership plan?

You can easily cancel your membership plan via the Your Account tab at the bottom of your member dashboard. This pdf guide shows the simple step-by-step process to cancelling your plan in just a few clicks.

How can I update the payment information for my membership plan?

You can easily update your payment information via the Your Account tab at the bottom of your member dashboard. This pdf guide shows the simple step-by-step process to updating your payment information.

How can I check the renewal date for my membership plan?

You can easily check the renewal date for your plan via the Your Account tab at the bottom of your member dashboard. This pdf guide shows the simple step-by-step process to checking your renewal date.

I forgot my username and/or password for logging into my membership account. How can I retrieve it?

Your username and password for signing into your membership account is the email address and password that you used when you first created your account.

If you forgot your username, visit www.mashupmath.com/member-dashboard. If you are already signed in, you will be redirected to your member dashboard where you can access your account information via the Your Account tab at the bottom of the page. Otherwise, you will see a log-in box where you can click on the prompt Already have an account? Log in. From here, click the Forgot email? and/or Forgot Password? links to request help.

I have a promo code to receive a discount for a membership plan. How do I use it?

You can easily apply a promo code when setting up your account to receive a discount. This pdf guide shows the simple step-by-step process to applying a promo account during account setup. Note that promo codes are periodically made available to members of our mailing list.

I need a copy of my payment receipt/invoice for my membership plan. How can I get it?

You can easily download a receipt/invoice for any past membership plan payment via the Your Account tab at the bottom of your member dashboard. This pdf guide shows the simple step-by-step process to checking your renewal date. Note that if your membership plan is new and still in the trial period, you will not be able to download a payment invoice until the trial period has ended and your card has been charged.

I want to sign up for a membership plan, but I do not want recurring payments. Is this possible?

There is a way to subscribe for an annual membership without having to worry about any recurring charges when paying by credit card. This can be accomplished by following these steps:

1.) Create an account and sign-up for an annual membership to start the 7-day free trial.

2.) Once the 7-day free trial period ends, your account will be active and your credit card will be charged the annual fee.

3.) After the trial ends and your account is active, go to the Your Account tab on your member dashboard and cancel your account. When you choose the option to cancel your account, your annual membership will still remain active until the end of the full year that you already paid for, but it will not automatically renew and you will not receive any future charges.

For example, if you sign up for an annual plan on January 1st, 2022 the trial period will end on January 7th, 2022 when your card will be charged and your account will become active. Once your account is active, simply use the Your Account tab on your member dashboard to cancel your account (here are step-by-step instructions for canceling for your reference). Once you cancel the account, your access would be scheduled to expire on January 7th, 2023 (rather than auto-renew).

I forgot to cancel my membership plan prior to the renewal date. Can I still receive a refund?

It depends. All members are required to read through and agree to our Terms of Service when they first set up their membership accounts. As per our policy, we only offer refunds for annual memberships if the request is within 30 days of the charge in question. We do not offer refunds on monthly or bi-annual plans. Please refer to Sections 4 and 5 of our Terms of Service for more information.

I am unhappy with the refund policy and I plan on disputing the charge(s) with my credit card company. Is there anything I should know?

All members are required to read through and agree to our Terms of Service when they first set up their membership accounts. We highly encourage all customers to make a note of their renewal date to prevent unwanted renewals and we also offer a generous 30 day refund policy for annual membership plans. Of course, you have the right to dispute a charge with your credit card company and to have the charges temporarily reversed, but we are diligent about filing counter-evidence, including proof that the customer has agreed to the Terms of Service, for such disputes, which are often not upheld after further investigation.

How can I search for specific videos or video topics in the Math Video Library?

The best way to search for videos is to start from the Video Library Landing Page on your member dashboard and then click on the grade level group you are interested in.

Each library is ordered by topic/strand. You can either use the jump-to links at the top of each page to be redirected to see all of the videos associated with that topic or strand or you can use the control + F function on your keyboard to pull up a search bar and type in exactly what you are looking for.

How can you share Mashup Math Membership activities on Google Classroom?